1. What types of food packaging products do you offer?
We offer a comprehensive range of disposable packaging, including eco-friendly bagasse containers, kraft paper packaging, microwave-safe plastic boxes, clear PET pots, paper cups, cutlery, foil containers, and commercial catering supplies.
2. Are your packaging products eco-friendly and compostable?
Yes! A major portion of our catalog features sustainable packaging, including 100% biodegradable sugarcane bagasse containers, FSC-certified wooden cutlery, recyclable paper cups, and compostable straws.
3. Are your food containers leak-proof and microwave-safe?
Yes, our heavy-duty polypropylene (PP) microwave containers are 100% leak-proof and safe for reheating food. Additionally, our paper and bagasse containers come with secure-fitting lids suitable for hot and saucy takeaways.
4. Do all your products comply with UK food safety regulations?
Absolutely. All our products are manufactured using premium, food-grade materials that strictly comply with UK food hygiene regulations, UK Plastic Packaging Tax (PPT) rules, and local single-use plastic bans.
5. Do you supply bulk wholesale orders for restaurants and caterers?
Yes, we specialize in wholesale and bulk distribution. We offer scalable volume discounts for restaurants, takeaways, coffee shops, caterers, and food distributors across the UK.
6. How can I place an order?
You can order directly through our website (www.jodhanienterpriseltd.com). For custom wholesale quotes or large pallet orders, you can also email our team at jodhanienterpriseltd@gmail.com.
7. What payment methods do you accept?
We accept all major debit and credit cards (Visa, Mastercard, Maestro), Apple Pay, Google Pay, and secure online payment gateways. Direct BACS bank transfers are also accepted for wholesale orders.
8. How long does delivery take across the UK?
Standard delivery across the UK mainland typically takes 2 to 4 working days after order dispatch. Express next-working-day delivery options are also available.
9. Do you offer custom branding or logo printing on containers and cups?
Yes, we offer custom-printed packaging solutions, including branded paper coffee cups, printed kraft bags, and custom boxes for volume orders. Please contact us to discuss your requirements.
10. Is there a minimum order quantity (MOQ)?
There is no strict minimum order limit for standard website purchases. However, ordering in full box quantities or wholesale pallets unlocks our best bulk prices.
11. What should I do if my order arrives damaged or incorrect?
Please check your delivery upon receipt. If any item is damaged or incorrect, email us within 7 days at jodhanienterpriseltd@gmail.com with your order number and photo proof. We will issue a free replacement or refund immediately.
12. Can I return unused packaging products if I change my mind?
Yes, unused items in their original, unopened packaging can be returned within 14 days of delivery. Due to strict UK food safety regulations, we cannot accept returns for opened or used food packaging. Return postage is paid by the customer for change-of-mind returns.
13. Do you supply businesses outside the United Kingdom?
Our primary delivery operations cover the United Kingdom. For special export requests or deliveries outside the UK, please contact our team directly for a custom shipping quote.
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