Terms and Conditions

Jodhani Enterprise Ltd.

1. Introduction

Welcome to Jodhani Enterprise Ltd. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. Jodhani Enterprise Ltd. sincerely appreciates your support and trust. By accessing this website and placing an order, you agree to abide by these terms. For any concerns or questions, please feel free to contact us, and our dedicated team will be happy to assist you.

2. Definitions

• "Jodhani Enterprise Ltd.", "Company", "We", "Us", or "Our" refers to Jodhani Enterprise Ltd., the business entity providing products and services through this website.

• "Customer", "You", or "Your" refers to any individual, business, or legal entity purchasing or intending to purchase products from us.

• "Products" refers to disposable packaging, takeaway containers, catering supplies, hygiene products, and any related items available for sale on the website.

• "Website" refers to the official online platform (www.jodhanienterpriseltd.com) where products are listed and transactions take place.

• "Order" refers to a purchase request made by a customer for products available on the website.

3. Orders and Payments

• All orders are processed with great care to ensure accuracy and customer satisfaction.

• Orders are subject to availability. Occasionally, stock levels may be low or insufficient. Jodhani Enterprise Ltd. will inform customers as soon as possible if an item is out of stock or delayed.

• Prices are listed in GBP (£) and may change without prior notice. However, once an order is placed and confirmed, the price at that time will be honored.

• Payment must be completed in full at the time of purchase using our secure online payment gateways.

• Jodhani Enterprise Ltd. reserves the right to refuse or cancel any order if necessary (e.g., in cases of suspected fraud or pricing errors) and will communicate any such action promptly.

4. Shipping and Delivery

• All orders are dispatched within the estimated timeframe mentioned on the website upon order confirmation.

• Delivery times may vary depending on the delivery location within the UK and any unforeseen delays.

• Any unexpected shipping delays will be communicated as soon as possible.

• Once the products have been delivered to the specified address, risk and responsibility for any loss or damage transfer to the customer.

5. Returns and Refunds

• Customer satisfaction is our top priority. If you receive a defective, damaged, or incorrect product, you must notify us within 7 days of delivery for assistance.

• Items must be returned in their original, unopened packaging and unused condition to be eligible for a refund or exchange due to food hygiene regulations.

• Refunds or replacements will be processed after inspection of the returned items and confirmation of their condition.

6. Liability

• While all our products meet strict UK food safety and quality standards, Jodhani Enterprise Ltd. shall not be held liable for any indirect, incidental, or consequential damages resulting from the misuse of the products.

• The maximum liability for any claim shall not exceed the total amount paid by the customer for the specific product in question.

7. Intellectual Property

• All content featured on this website, including text, graphics, logos, images, and product descriptions, is the exclusive property of Jodhani Enterprise Ltd. and may not be used, copied, or reproduced without prior written consent.

8. Privacy Policy

• Jodhani Enterprise Ltd. is committed to protecting your personal information and handling it in accordance with UK Data Protection laws and GDPR regulations.

• Customer data will not be shared with third parties, except as necessary for order fulfillment, courier delivery, and legal compliance.

• Customers are encouraged to review our Privacy Policy for more details on data collection and protection.

9. Governing Law

• These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales / United Kingdom.

• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Amendments & Contact

• These Terms and Conditions may be updated periodically to ensure they remain compliant with UK laws and business practices. Any changes will be published on this page.

• For any questions, order support, or wholesale enquiries, please contact us at jodhanienterpriseltd@gmail.com. Jodhani Enterprise Ltd. values each customer and looks forward to providing excellent service.